Last Updated: September 12, 2025

San Diego Family Move (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, or communicate with us.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Personal Information: Name, email address, phone number, billing address, service address, and payment details.

• Service Information: Moving details such as dates, locations, and inventory lists.

• Communication Information: Records of emails, phone calls, text messages, or chats with us.

• Website Usage Data: Information collected through cookies and analytics tools, such as IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage moving services.

• Communicate with you about your move, updates, and scheduling.

• Send marketing offers, promotions, and service updates (if you opt in).

• Improve our website, services, and customer experience.

• Comply with legal obligations.

3. SMS / Text Messaging

If you opt in to receive SMS messages from San Diego Family Move, we may send you service updates, scheduling reminders, and promotional offers.

• Message frequency varies.

• Message & data rates may apply.

• You can opt out at any time by replying STOP to a text message.

• For help, reply HELP or contact us at [Insert Email/Phone].

• We do not sell or share your phone number or SMS opt-in information with third parties for marketing purposes.

4. How We Share Information

We do not sell your personal information. We may share information only in the following cases:

• Service Providers: With trusted vendors who help us provide services (e.g., payment processors, scheduling systems).

• Legal Requirements: If required by law, regulation, or legal process.

• Business Transfers: In case of a merger, sale, or transfer of assets.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure.

6. Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve site functionality and analyze traffic. You can manage cookie preferences through your browser settings.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.

• Request correction or deletion of your personal information.

• Opt out of receiving marketing emails or texts.

• Limit or object to certain processing activities.

To exercise these rights, please contact us using the details below.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us:

San Diego Family Move
Email: sdfamilymove@gmail.com
Phone: 619.780.3657
Website: sdfamilymove.com